Choosing the Right Vehicle Tracking Supplier
Choosing the right provider for your vehicle tracking system is very important decision to make. The main factors to consider before choosing a supplier are considered below.
Features of the Vehicle Tracking System
Chameleon Asset Track is a vehicle tracking system based on real time polling, so the information is current; the vehicle tracking system will allow you to see on a map where your vehicles are, if they are stationary, moving or even speeding! You can also view the route taken, so that it can seen if the most economical route has been taken, and any stops made during the journey and for how long. The reports will give you current and historical data telling you of start and finish times, arrival times, stop periods, distances travelled and length of time travelled; all of which will assist you to mange and monitor your fleet more effectively. Every customer is allocated their own secure portal which is accessed by username and password chosen by them and no one else (apart from The Chameleon Group) has access to the information. The most exciting thing is that you can access your portal from any laptop or PC anywhere in the world as long as an internet access is available.
Reliability of the Vehicle Tracking System
The Chameleon Asset Track vehicle tracking system is available for you to access 24 hours a day, 7 days of the week, 365 days a year. It is possible to access your portal from any laptop or PC anywhere in the world as long as you have access to the internet. It is also possible to have multiple users accessing the portal simultaneously with no extra cost implications.
Level of Support Provided
We have a team of 150 skilled engineers nationwide; our booking team would contact you to arrange an installation at a time and place convenient to you. Once installed the Chameleon Asset Track vehicle tracking system comes with a lifetime warranty, any problems that you may experience we will initially diagnose remotely and if required one of our engineers will attend to rectify any issues. This is a free of charge service, unless the fault is deemed to be that of driver abuse or tampering by an unauthorised person. We can offer you technical support during normal working hours, Monday to Friday and also your own account manager who will arrange training of the vehicle tracking system and handle any queries that you may have subsequently. Once installed you can access your vehicles 24 hours a day, 7 days a week, 365 days a year.
Additional Hidden Costs
• Installation fees
Installation of the units is free of charge and always carried out by one of our skilled engineers at a time and place convenient to you or your driver.
• Monthly subscription fees
Monthly subscription fees are payable by direct debit, there is no fixed term contract, so if a vehicle is off the road for a period of time, a simple phone call or email request instructing us to decommission the unit will be carried out and the direct debit suspended. When you wish to recommission the unit, again a simple phone call or email request is sufficient; there is no administrative charge for this service.
• Annual software license fees
There are no annual license fees, once installed the only fee is that of the monthly direct debit.
• Separate mobile carrier fees for GPRS data transfer
There are no extra fees to transfer GPRS data this is all inclusive of the monthly direct debit fee, so allowing you frequent access to your vehicles and to run off reports as often as you require.
• Polling Fees (when you want to discover where a vehicle is right now)
It is possible to poll your vehicles as often as is necessary without incurring any extra fees.
• Callout fees for repairs even if under warranty
The unit comes without a lifetime warranty, there is no call out fee unless there is evidence of driver abuse or unauthorized tampering, then standard call out charges will be applied.
• Deinstall/Reinstall fees (when you want to move the hardware from one vehicle to another)
Because of the durability of the vehicle tracking units, many customers utilize the units for long periods, deinstalling and reinstalling is possible and standard charges are available on request.
• Software update fees
Because The Chameleon Asset Track is a web based system, features and report formats are being constantly reviewed and updated, customers will benefit from all updates applied as part of the standard package at no extra cost.
• Additional software user fees
The Chameleon Asset Track vehicle tracking system, being a web based system allows as many users as required at no extra cost.
Product Demonstration and Testing
In order to fully appreciate how The Chameleon Asset Track vehicle tracking system works, it is necessary to view a demonstration of the system. Our Account Managers are pleased to come out and give you an onsite demonstration, however, where more convenient, we can carry out an on line demonstration over the telephone.
With either option we are sufficiently confident to leave with you, after a detailed demonstration, the username and password to our portal for you to refer to and compare with other vehicle tracking systems.
On request, we will consider a month’s trial within your company, we will install the unit, we will cover the cost of the airtime and if at the end of the trial you choose not to keep the unit we will only charge you the cost of the installation and deinstalltion of the unit.
To contact Chameleon Direct for more information on what we can do for you please feel free to call us on 0800 0132 204.
Resources:
- Chameleon Direct’s Vehicle Tracking System
- Vehicle Tracking Introduction
- Benefits of Vehicle Tracking
- Vehicle Tracking FAQs
